Non NHS Fees and Private Letters

Why do GPs sometimes charge fees? The NHS provides healthcare free of charge, but there are a number of other services for which fees are charged, i.e. medical reports for insurance companies.

Accessibility Policy for Deaf Patients

Deaf patients are still facing major barriers to communications when accessing their local GP Surgery. Poplar Grove is committed to enabling equitable access for our Deaf Patients.

Moving Home

Effective from 1st August 2022, due to our increasing practice list size, we will no longer be able to keep patients registered at Poplar Grove Practice who move anywhere outside of our contracted catchment area.

Your NHS data matters

This practice contributes to the Clinical Practice Research Datalink. Information in patient records is important for medical research to develop new treatments and test the safety of medicines.

Disruptive Patient Policy

Poplar Grove Practice aims to provide the best possible health care for their patients.

Complaints Procedure

Making a Complaint. Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first.

Armed Forces Veterans

Are you an armed forces veteran? Please let us know as we are now accredited as a Veteran Friendly Practice.

Poplar Grove Policy – Requests following private consultation

We are aware that given current NHS wait times, some of our patients are opting to see a private doctor.

Information Leaflets

Poplar Grove offer a range of leaflets which you may find useful.

Poplar Grove Vision Statement

Poplar Grove Surgery aspires to be a welcoming practice promoting dignity and mutual respect to all our patients and staff.

Safe Surgeries declaration

Safe Surgeries declaration

Health Visiting Team

The Health Visitors are a team of qualified nurses specialising in Child Health.