Meet the Team

Management Team


Nargis Khan


Role
Practice Manger

Days at Practice
Monday, Tuesday, Wednesday and Thursday

More Information

Date Joined

14th October 2024

Special Responsibilities

  • Practice Manger
  • CQC Compliance
  • Financial responsibility

Additional Details

I am responsible for the smooth running of the practice and am involved in managing all the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. 


Jackie Holyoake


Role
IT Manager

Days at Practice
Mondays, Tuesdays, Wednesdays and Fridays

More Information

Date Joined

January 2003

Additional Details

I originally joined the practice in 1985 and after 16 years left in 2001 to join an IT company as a Systems Trainer. I returned to Poplar Grove Practice in 2003 as the IT Manager and am responsible for the upkeep and maintenance of IT, data quality of medical records, and procurement of IT software and hardware.  


Sue Thomson


Role
Patient Services Team Manager

Days at Practice
Mondays, Wednesdays, Thursdays and Fridays

More Information

Date Joined

December 2014

Special Responsibilities

  • Patient Services Team Manager

Additional Details

I am the Patient Services Team Manager and responsible for looking after and overseeing the admin staff.


Vicki Parker


Role
PCN Manager

Days at Practice
Monday to Friday

More Information

Date Joined

November 2020

Special Responsibilities

  • Primary Care Network & Strategy Manager

  • My role is split over 5 days. 3 days will be managing the requirements of the Primary Care Network (PCN) contracts and 2 days working for Poplar Grove Practice on long, medium & short term strategic plans (this includes things like; the Covid-19 vaccination programme & future planning for population growth).

Additional Details

I have now worked for the NHS for 10 years. I live in Aylesbury. In my spare time I enjoy walking, socialising and going to country pubs.


Charlotte Fortune


Role
HR Manager

Days at Practice
Mondays, Tuesdays, Wednesdays and Thursdays

More Information

Date Joined

November 2021

Special Responsibilities

  • HR Manager

Additional Details

I am responsible for HR within the practice and also oversee the Building Officer with facilities management.

I worked for British Airways for a number of years before moving into Practice Management, firstly in a Veterinary hospital before moving into the NHS as a Practice Manager in a GP Surgery here in Aylesbury and as an Operations Manager in Northamptonshire. 

I live near Bicester with my husband and my parents. I have recently become a grandmother for the first time which is fabulous! I enjoy motorsport (both watching and previously participating!), being with my family and dogs (especially Labradors!)


Ana Mangu


Role
Finance Officer

Days at Practice
Monday afternoons, Tuesdays, Wednesdays, Thursdays and Friday afternoons.

More Information

Date Joined

May 2015

Additional Details

I joined the practice in 2015 initially working in the Administrative Team, I then trained in Phlebotomy and other procedures. I work 2 mornings a week as a Healthcare Assistant and the remaining time I work as the practice Finance Officer working alongside our Finance Partner.


Fiona Mumford


Role
Operations Supervisor

Days at Practice
Wednesdays, Thursdays and Fridays

More Information

Date Joined

November 2010

Special Responsibilities

  • IT Deputy Support
  • Admin Supervisor 

Additional Details

I have worked at Poplar Grove Practice for over 12 years, originally starting as a part-time receptionist, moving into a secretarial role and then becoming a supervisor in both Reception & Admin office. Having been off for 9 months I now work alongside the IT Manager.

When I am not at work, I live with my husband and our daughter in Oxfordshire. In my spare time I enjoy keeping fit and getting creative in Graphic Design & Spatial Design.


Jan Spacagna


Role
Supervisor

Days at Practice
Monday to Friday afternoons

More Information

Date Joined

August 2014

Special Responsibilities

  • Reception Supervisor (Mon - Fri PM)


Dawn Tipping


Role
Supervisor

Days at Practice
Monday to Friday mornings

More Information

Date Joined

August 2012

Special Responsibilities

  • Secretary Supervisor

Additional Details

I look after a fantastic secretarial team who work very hard to look after our patients.

I am mother of 3 and grandmother of 5 and enjoy singing if I get any spare time.