Contact Us and Practice Information

  • Poplar Grove Practice

    location_on Meadow Way, Aylesbury, HP20 1XB

    call 01296 468580

    Practice Opening Hours

    The practice is open Monday to Friday excluding bank holidays. Our opening hours are:

    Day Opening Hours
    Monday 7:30am - 6:30pm
    Tuesday 7:30am - 6:30pm
    Wednesday 7:30am - 6:30pm
    Thursday 7:30am - 6:30pm
    Friday 7:30am - 6:30pm
    Saturday CLOSED
    Sunday CLOSED

    econsult: click here
    general enquiries
    (allow 5 working days for a response)

    mail admin.poplargrove@nhs.net
    registrations and online access requests (for technical support please visit the App support portal)
    (allow 5 working days for acknowledgement)

    mail feedback.poplargrove@nhs.net
    feedback, compliments & complaints
    (allow 5 working days for acknowledgement)

    Please note: we do not accept email requests for appointments or prescriptions.

    Out of Hours Medical Help.

    For urgent medical help outside of our opening hours of Monday – Friday 7:30am – 6:30pm please telephone 111 or 999 if it is a medical emergency.

Telephone Opening Hours

We have a number of options available on our switchboard:

Day Opening Hours
Appointments
Option 1		 8:00am to 12:15pm
2:00pm to 6:30pm
Prescription Team
Option 2		 10:00am to 12:15pm
Secretaries
Option 3		 11:00am to 12:15pm
2:00pm to 4:00pm
Test Results
Option 4		 2:00pm to 4:00pm
Winter Vaccine Appointments ONLY
Option 5 (seasonal)		 2:00pm to 5:30pm
Protected Learning Time (PLT)

The practice closes one afternoon a month (with the exception of August and December) for training days (PLT). During this time the practice staff undertake refresher training courses including fire training and basic life support whereby their certificates must be updated yearly. Some PLT days are often off site where staff are permitted to attend seminars at local Bucks GPLG, Fedbucks and BBO LMC organised events.

The scheduled PT dated for 2024/25 are:

Day Opening Hours
January Wed 17th Jan
February Wed 17th Jan
March Wed 7th Feb
April Wed 13th Mar
May Wed 17th Apr
June Tue 14th May
July Wed 5th Jun
August Wed 10th Jul
September Thur 19th Sep
October Thur 17th Oct
November Wed 13th Nov
December NONE
January Tue 14th Jan
February Thur 13th Feb
March Wed 12th Mar